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People-Driven Data To Promote Positive Change
A national effort to measure and improve the performance of state developmental disabilities service systems.
A national effort to measure and improve the performance of state developmental disabilities service systems.
A national effort to measure and improve the performance of state aging and physical disabilities service systems.
A national effort to measure and improve the performance of state aging and physical disabilities service systems.
We are a national collaborative effort joined by three nonprofit organizations that share the belief that public human services are best improved by engaging those served and those who serve.
Founded in 1997, we have been partnering with state human services systems to measure and track their performance for 25 years. We have done so primarily by hearing directly from people who use services.
Together, our initiatives improve the lives of people receiving developmental disabilities, aging, or physical disabilities services through state systems.
We believe that the voices of people who receive public services and their families should be heard directly. No one should be preemptively deemed “unable to respond”.
With a lens of equity and a focus on people-driven data, one of our main goals is to improve the systems that improve lives.
To that end, we produce NCI reports, which are freely and publicly available, allow for comparisons among states, and available in formats that are accessible to all stakeholders, including people who receive services and their families.
Our partners use NCI reports and data to achieve various goals, including:
